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Knowledgebase

Is My Shared Hosting or Ecommerce Website Backed UP?


Problem:

Is My Shared Hosting or Ecommerce Website Backed UP?


Solution:

As a courtesy, OLM.net provides a backup service on shared hosting accounts. You can request our administrators to run a backup of your site or any files for a one-time charge. Although OLM.net tries to ensure these backups are complete and accurate, we cannot guarantee data integrity. It is possible that a site and/or file may not be able to be restored without our knowledge. OLM.net recommends that the customer periodically and frequently backup their site to their local computer. On most accounts there is a backup manager that can assist you in this process. A backup may not be included with a dedicated server type plan. We recommend that dedicated server customers purchase a backup option to protect data.