Knowledgebase
What level of support do I get with my shared hosting account?
Problem:
What level of support do I get with my shared hosting account?Solution:
All shared hosting accounts have access to our 24-hour Support Department via phone or our Online Support Desk. Our technicians will help you with any aspect of your control panel functionality, including creating email accounts, setting up POP access and installing included applications. We don't, however, offer support for the functionality or performance of any third-party scripts or applications.OLM has partnered with Server Support Guys to offer Managed Services for third-party software installation, software upgrades and customizations at affordable pricing. For additional information please visit http://olm.net/managed-service.
